What not to send in first contact
The first message should be useful without exposing highly sensitive files.
Coordination only, not diagnosis or treatmentNo doctor ranking or guaranteed appointmentHospital bills remain separate from coordination feesSensitive records move only through an agreed safer handoff
Keep sensitive files out of ordinary forms
Do not submit full records, passport scans, payment cards, or complete patient files through the first-contact form.
- Full records
- Passport scans
- Payment cards
- Complete imaging archives
Use a short coordination summary
Send visit goal, timing, broad condition category, records available, language needs, and the practical question.
- Goal
- Timing
- Records yes or no
- Question
China Medical Help
Send a case summary Send a case summary
Practical coordination for selected non-emergency Shanghai hospital visits, focused on hospital contact, translation, documents, and logistics.